As technology continues to develop, it is easier than ever to pay for the things we need online. Unfortunately, this means that payment fraud losses have been steadily increasing. For this reason, keeping customers protected from online fraud has become a major priority for us at HTS Spares.
Our website uses Opayo (previously SagePay) to process online card transactions. Opayo is one of the UK’s most trusted payments providers and they have recently tightened up their security measures in line with the new Strong Customer Authentication regulation. Opayo now uses 3D Secure 2.0 to authenticate card payments.
What does this mean for our customers?
This new security measure only applies to transactions which are paid for by card. If you pay on account then nothing will change.
Will it slow down the checkout process?
Not at all. It is estimated that only 5% to 10% of authentications will result in the cardholder having to be re-directed to their banks 3D Secure page to enter Two-Factor Authentication. Most authentication requests will result in a frictionless authentication with an authorisation rate of up to 90%.
At HTS, we are always striving to ensure that we’re adhering to the highest levels of online payment security to protect our customers and trust that the introduction of this new authentication system will keep our customers details as safe as possible.
Should you have any questions or concerns, please don’t hesitate to contact our team on 01432 373350.
